Sukulu

Our Legal Framework

Privacy
Policy

At Sukulu, we are committed to protecting your privacy and ensuring the security of your personal data across our Web Platform and Mobile Application.

Last updated: March 4, 2026

1. Introduction

Welcome to Sukulu. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use our website (the "Site"), our mobile application (the "App"), and any related services (collectively, the "Services"). By using Sukulu, you consent to the data practices described in this policy.

We prioritize transparency and your privacy rights. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

A. Information You Provide to Us

  • **Account Details:** When you register, we collect your name, email address, password, and profile picture.
  • **Academic Profile:** Information such as your institution, grade level, major/subjects of interest, and academic goals.
  • **User-Generated Content:** Study materials, notes, comments, forum posts, and messages exchanged within clubs or direct messaging.
  • **Communications:** Records and copies of your correspondence (including email addresses), if you contact us.

    • B. Information We Collect Automatically

  • **Usage Data:** Information about your interactions with the Services, such as pages viewed, search queries, study materials accessed, and time spent on the platform.
  • **Device & Technical Information:** Your IP address, browser type, operating system, device identifiers (including mobile device IDs), and mobile network information.
  • **Mobile App Specifics:** If you use our App, we may collect mobile-specific data such as push notification tokens and crash reports to improve application stability.

    • C. Location Information

  • We may collect coarse location data (derived from your IP address or device settings) to provide localized content, such as relevant school curriculums or nearby clubs.

    • 3. How We Use Your Information

    We use the information we collect about you or that you provide to us to:

  • **Provide and Maintain Services:** To present our Site, App, and their contents to you, and fulfill any requests for academic materials.
  • **Personalization:** To tailor your learning experience by recommending study materials, books, and clubs that align with your academic profile and past activity.
  • **Communication:** To send you account updates, security alerts, and support messages. In the mobile app, this includes sending push notifications (with your consent).
  • **Community Features:** To facilitate user-to-user communications, club participation, and peer-to-peer sharing.
  • **Improvement and Analytics:** To understand how our users interact with the Services, identify technical issues, and improve our interface and algorithms.
  • **Security and Compliance:** To enforce our Terms of Service, detect, prevent and address technical issues, fraud, or other illegal activities.

    • 4. Disclosure of Your Information

    We do not sell your personal data. We may disclose aggregated, non-personally identifiable information without restriction. We may share personal information as described below:

  • **With Other Users:** When you participate in clubs, forums, or message other students, your public profile (name, profile picture, institution) and the content you share will be visible to others.
  • **Service Providers:** We may employ third-party companies and individuals to facilitate our Services (e.g., hosting providers like Supabase, analytics services, customer support tools) who are bound by contractual obligations to keep personal information confidential.
  • **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • **Business Transfers:** If Sukulu is involved in a merger, acquisition, or asset sale, your personal data may be transferred, subject to standard confidentiality notice.

    • 5. Data Security

    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

    The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site or App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

    6. Your Data Rights and Choices

    Depending on your location, you may have specific rights regarding your personal data:

  • **Access & Update:** You can review and change your personal information by logging into the App or Site and visiting your account profile page.
  • **Deletion:** You can request the deletion of your account and associated personal data through the settings menu or by contacting support.
  • **Mobile App Permissions:** You can manage permissions (like push notifications or camera access for profile pictures) through your mobile device's operating system settings.
  • **Opt-out:** You can opt out of receiving promotional emails by following the unsubscribe link in those emails. You cannot opt out of essential service-related communications.

    • 7. Children's Privacy

    Our Services are intended for students. However, if you are under the age of 13 (or the applicable age of digital consent in your region), you may only use Sukulu with the involvement and verifiable consent of a parent or legal guardian. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information.

    8. Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice in the App or on the Site home page. The date the privacy policy was last revised is identified at the top of the page.

    9. Contact Information

    To ask questions or comment about this privacy policy and our privacy practices, contact us at:

    Email: privacy@sukulu.com

    Address: [Your Company Address]